Privacy Policy

Privacy Policy

1. Basic Policy

TAS Co., Ltd. (hereinafter referred to as the “Company”) recognizes the importance of protecting personal information and considers the proper protection of personal information to be a significant social responsibility. Accordingly, the Company shall comply with all applicable laws and regulations concerning personal information, as well as its internal rules and policies, and shall ensure the appropriate acquisition, use, and management of personal information handled by the Company.

2. Scope of Application

This Privacy Policy sets forth the policies and standards that the Company shall comply with in handling customers’ personal information and information equivalent thereto in connection with the various services provided by the Company.

3. Definition of Personal Information

For the purposes of this Policy, “Personal Information” means information relating to a living individual that, by itself or in combination with other information, can be used to identify a specific individual, including information containing the individual’s name, date of birth, or other descriptions, as well as an individual identification number, symbol, or other identifier assigned to the individual, or the individual’s image or voice. Personal Information also includes information that, although not sufficient by itself to identify a specific individual, can be readily collated or cross-referenced with other information and thereby used to identify that individual.

4. Collection and Purpose of Use of Personal Information

Personal information collected through our website or other means shall be collected solely for the purposes of receiving and processing applications for our hospitality and guest services, providing such services, and carrying out any activities incidental or related thereto, and shall not be used for any other purposes.
Personal information collected in connection with an application for our hospitality and guest services shall, in principle, be obtained directly from the individual concerned. Such personal information shall be used only to the extent necessary to confirm the details of the service requested, make arrangements and communications necessary for the provision of the services, appropriately manage customers in connection with the provision of the services, and carry out other activities incidental or related thereto.

5. Management and Protection of Personal Information

The Company shall take appropriate measures to protect personal information and shall endeavor to prevent or mitigate the risk of loss, destruction, alteration, unauthorized disclosure, or other unauthorized handling of personal information, as well as unauthorized access thereto. To this end, the Company shall maintain an appropriate internal management system and provide comprehensive training to its employees, together with such other measures as may be necessary to ensure the proper management and protection of personal information.

6. Disclosure of Personal Information to Third Parties

We will not disclose or provide any personal information we have collected to any third party, except in any of the following circumstances. However, this restriction shall not apply to information that does not enable the identification of an individual, such as information concerning an individual's professional capabilities or qualifications, or to information that is publicly available.
i) Where the individual has given his or her consent to such disclosure or provision;
ii) Where the information is disclosed or published in the form of statistical data that does not enable the identification of any individual;
iii) Where such disclosure or provision is necessary for the protection of the life, person, or property of an individual, and it is difficult to obtain the individual's consent; or
iv) Where disclosure or provision is requested by a law enforcement or other competent legal authority, including the police, public prosecutor's office, or court, or is otherwise required or permitted by applicable laws and regulations.

7. Disclosure of Personal Information

Upon receiving a request from the individual concerned for disclosure of their personal information held by the Company, we will respond to such request without undue delay.

8. Correction, Addition, Deletion, Suspension of Use, etc. of Personal Information

We will endeavor to maintain personal information in an accurate and up-to-date manner. If the individual concerned requests the correction of their personal information, we will conduct the necessary investigation without undue delay and, if any inaccuracies are identified, correct the relevant information accordingly.
In addition, if the individual concerned requests the addition or deletion of personal information, suspension of its use, or suspension of its provision to third parties, we will respond to such request without undue delay.

9. Complaints and Inquiries Regarding the Protection of Personal Information

We will respond promptly and appropriately to any complaints or inquiries concerning the handling of personal information.

10. Contact Information

For inquiries regarding our website or the handling of personal information, please contact the following office by email.
TAS Co., Ltd. Administrative Department  
Email: tasinfo@tas21.jp